Privacy Policy
Your information should serve a clear purpose.
Effective October 10, 2026
Information you provide
We receive information you submit when making an inquiry, creating an account or placing an order. This can include your name, email, delivery and billing details, order information and support messages. Contact-form submissions are stored in a private WordPress support inbox accessible to site administrators. Do not submit card numbers, passwords or identity documents through the form.
Website and transaction information
The hosting and security systems may record IP addresses, browser information, requested pages and error logs to operate and protect the website. Shopping-session and account cookies support functions such as keeping a cart or remembering a login. See our cookie policy.
How information is used
We use necessary information to answer inquiries, manage accounts and orders, arrange agreed delivery and returns, prevent fraud, maintain the website and meet legal obligations. Where payment is available, the payment method displayed at checkout handles payment details under its own terms. Never send payment details through our contact form.
Service providers
Relevant information may be handled by hosting and website-service providers and, for an accepted order, payment and delivery providers as needed to perform that service. We may also disclose information where legally required or necessary to protect lawful rights. We do not sell contact-form submissions.
Retention and security
Information is retained as needed for the stated purposes, support, recordkeeping and applicable legal obligations. Access controls help protect it, but no internet service can guarantee absolute security.
Your choices
You can manage cookies in your browser and contact us to request access, correction or deletion of your information or exercise applicable privacy rights. We may need proportionate verification before acting on a request. Some records may need to be retained for lawful reasons. Rights depend on the law that applies to you.
Children and other websites
The store is intended for adults purchasing equipment and is not directed to children under 13. If a child has submitted personal information, contact us so we can review and remove it where appropriate. Linked websites have their own privacy practices.
Policy updates
We will publish changes here with a revised effective date and provide additional notice where required.